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Home › Toys & play › Soft Play Sky Wheels
Product recall · CPSCJuly 27, 2023Serious
Soft Play Sky Wheels
Check whether yours is affected, then follow the instructions below.
What’s wrong
The Sky Wheels can become detached from the overhead rail on the play set, posing a fall hazard and risk of injury to children.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Businesses should contact Soft Play to schedule a free inspection. If needed, a repair will be made. Soft Play has contacted all known businesses/operators directly. Businesses have also been advised to communicate to customers to not use the Sky Wheel until it is inspected and, if necessary, repaired.
Who to contact: Soft Play at 800-782-7529 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://www.softplay.com/product/sky-wheels/ or at www.softplay.com and click on "Customer Service" at the bottom of the page, then click on the "Recall" tab in the middle of the page for more information.
The product
This recall involves Sky Wheels, which are an individual active play component manufactured for and sold to businesses. They can be incorporated into a larger indoor soft-contained play system. The Sky Wheel is comprised of a 14-inch diameter 4-spoke metal wheel attached to a downward facing milled and threaded shaft which is supported from an overhead bar within the play system framing structure.
Details
- Units affected
- About 3,500
- Recall date
- July 27, 2023
- Brand
- Soft Play LLC, of Huntersville, North Carolina
- Injuries reported
- Yes
- What has been reported
- The firm has received a total of 15 reports of the Sky Wheel detaching from the rail of the play set including three reported injuries involving lacerations to the scalp.
Sold to McDonalds, YMCA, Lifetime Fitness, Burger King, Crunch Fitness, LTF Club Organizations and other fitness and recreational play areas for use by children from June 2009 through July 2022 for about $624.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Soft Play Recalls Sky Wheels Due to Fall Hazard and Risk of Injury to Children (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Toys & play