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Product recall · CPSCNovember 17, 2017Serious
Sleep Number Foot Warmers Sold with Sleep Number 360 Smart Beds
The notice says to stop using it — see below for what to do.
What’s wrong
The foot warmer under the mattress cover can short circuit and overheat, posing a burn hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using and disable the foot warmer in their Sleep Number 360 smart bed using the instructions provided by the company. Sleep Number is directly contacting all known consumers to provide a free replacement foot warmer and to schedule installation by an authorized technician.
Who to contact: Sleep Number at 800-318-4432 from 9 a.m. to 9 p.m. ET Monday through Friday, 9:30 a.m. to 6 p.m. ET on Saturday, or online at www.sleepnumber.com/recall or www.sleepnumber.com and click on “Product Recall” for more information.
The product
This recall involves the foot warmer sold exclusively with Sleep Number 360 smart beds (models i7 and i10) when combined with a FlexFit 3 adjustable base. The beds were sold in the following sizes: TwinXL, Full, Queen, King, FlexTop™ King, Cal King, Split King, Split Cal King and FlexTop™ Cal King and were also provided for consumer research purposes to select consumers beginning in November 2016.
Details
- Units affected
- About 11,900
- Recall date
- November 17, 2017
- Brand
- Sleep Number Corporation (formerly Select Comfort Corporation), of Minneapolis, Minn., (smart bed); BriskHeat Corporation of Columbus, Ohio (foot warmer)
- Injuries reported
- Yes
- What has been reported
- Sleep Number has received six reports of the foot warmer overheating, including one report of a burn injury which did not require medical attention.
Sleep Number stores and online from April 2017 to August 2017 for between $5,400 and $11,000 for smart beds sold with foot warmers.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Sleep Number Recalls Foot Warmers Sold with Sleep Number 360 Smart Beds Due to Burn Hazard (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Furniture & furnishings