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Product recall · CPSCNovember 7, 2019Worth checking
Skylight Power Adapters Sold with Digital Photo Frames Due to Electrical Shock Hazard (Recall Alert)
The notice says to stop using it — see below for what to do.
What’s wrong
The power adapter casing can break when plugged into an electrical outlet, exposing its metal prongs, posing an electrical shock hazard.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled adapters and contact Skylight for instructions on proper disposal and how to receive a free replacement adapter. Skylight is contacting all known purchasers directly.
Who to contact: Skylight toll-free at 888-359-4389 from 8 a.m. to 7 p.m. ET Monday through Friday, e-mail Skylight at newadapter@realtimeresults.net, or online at www.skylightframe.com and click on Product Recall Information for more information.
The product
This recall involves the Series I power adapters sold with Skylight digital photo frames. The power adapters are black and have a circular indentation on the side. UPC code 679113611535 can be found on the packaging. Only the Series I adapters are included in this recall.
Details
- Units affected
- About 65,000 (In addition, about 159 were sold in Canada)
- Recall date
- November 7, 2019
- Brand
- Glimpse LLC, d/b/a Skylight, of San Francisco, Calif.
- What has been reported
- Skylight has received eight reports of adapters breaking and exposing their metal prongs, including one report of an electric shock to a consumer.
Online at www.skylightframe.com and Amazon.com, and in Von Maur stores nationwide from April 2018 through March 2019 for about $160 with the digital photo frame.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Skylight Recalls Power Adapters Sold with Digital Photo Frames Due to Electrical Shock Hazard (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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