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Product recall · CPSCDecember 15, 2022Worth checking
SIMU Motors Sold with Awnings and Shutters Due to Shock and Electrocution Hazards
The notice says to stop using it — see below for what to do.
What’s wrong
The awning and shutter motor's power cable can disconnect while opened or closed manually (using the manual override feature), posing electric shock and electrocution hazards.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the manual override feature if their motorized awnings or shutters are not connected to a GFCI outlet or circuit breaker. Consumers should contact SIMU for assistance in identifying the motor and to arrange for a free inspection and replacement motor.
Who to contact: SIMU toll-free at 855-944-5598 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.simu.com/us/dmi6hzrecall or www.simu.com and click on "Recalls" at the bottom of the page for more information.
The product
The recall involves SIMU DMI6 Hz Motors sold with and used to open and retract awnings and shutters. The motor is silver with some black color. "Simu" and the model name are printed on a label on the side of the motor. The motor can be identified when installed in a motorized awning or shutter by completing the online questionnaire at www.simu.com/us/dmi6hzrecall or by contacting SIMU.
Details
- Units affected
- About 13,800 (In addition, about 12 were sold in Canada)
- Recall date
- December 15, 2022
- Brand
- SIMU/Somfy Systems Inc., of Dayton, New Jersey
- Injuries reported
- None reported
SIMU authorized dealers, installers and contractors from March 2018 through June 2022 with awnings or shutters for between $1,260 and $1,740.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “SIMU Recalls Motors Sold with Awnings and Shutters Due to Shock and Electrocution Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else