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Home › Mobility & home health › Signature Hardware Towel Grab Bars
Product recall · CPSCMay 5, 2021Worth checking
Signature Hardware Towel Grab Bars
The notice says to stop using it — see below for what to do.
What’s wrong
The product can break, if the towel bar is used to provide bodily support, posing fall and injury hazards.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled product and contact Signature Hardware for a full refund or a free replacement grab bar.
Who to contact: Signature Hardware toll-free at 888-520-0167 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at shtowelbar@realtimeresults.net or online at www.signaturehardware.com and click on "Returns" at the bottom of the home page, and then on "Product Recall" near the top of page for more information.
The product
This recall involves the Pickens Flip Up Towel Grab Bar, which has a straight bar designed for hanging towels and a curved grab bar designed for bodily support. The towel bar can be folded up vertically when not in use. The product was sold in brushed stainless steel and polished stainless steel finishes. SKU number 920115 is printed on the product purchase receipts and email order confirmations.
Details
- Units affected
- About 330 (In addition, about 5 were sold in Canada)
- Recall date
- May 5, 2021
- Brand
- Clawfoot Supply LLC, d/b/a Signature Hardware, of Erlanger, Ky.
- What has been reported
- Signature Hardware has received 13 reports of the towel bar and grab bar detaching or partially detaching from each other, including two reports that consumers fell.
920115
Online at www.signaturehardware.com, Amazon.com, and build.com from May 2012 through October 2020 for about $140.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Signature Hardware Recalls Towel Grab Bars Due to Fall and Injury Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Mobility & home health