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Home › Toys & play › Segway Ninebot Children's Bicycle Helmets
Product recall · CPSCMarch 24, 2022Worth checking
Segway Ninebot Children's Bicycle Helmets
The notice says to stop using it — see below for what to do.
What’s wrong
The bicycle helmets do not comply with the positional stability and retention system requirements of the U.S. CPSC federal safety standard for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled helmets and return them to Segway for a full refund. Segway is contacting all known purchasers to facilitate returns using prepaid postage.
Who to contact: Segway toll-free at 888-523-5583 from 5:30 a.m. to 5 p.m. PT any day, email at product.recall@segway.com or online at https://segway- ninebot.force.com/hc/SegwayRequestNewForm or www.Segway.com and click on "Recall" under the Customer Support Column and then on the blue Help chat icon on the right side of the page for more information.
The product
This recall involves the Ninebot Kids bike helmets. The helmets were sold in an orange/white exterior color and in size extra-small (XS), fitting head circumferences from about 19 ½ inches to 21½ inches. Ninebot is printed on the sides of the helmet. Model NB-410 is printed on a label on the inside of the helmet. The batch code and date can be found on a separate label on the inside of the helmet. Only helmets with batch code SN4500056024 and Date: August 2020 are included in this recall.
Details
- Units affected
- About 960
- Recall date
- March 24, 2022
- Brand
- GuangZhou NOW Sports Gear Co. Ltd., of China, Segway Inc., of Bedford, N.H.
- Injuries reported
- None reported
NB-410
Best Buy and other retailers nationwide and online at Segway.com and Amazon.com from December 2020 through May 2021 for between $30 and $50.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Segway Recalls Ninebot Children's Bicycle Helmets Due to Risk of Head Injury”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Toys & play