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Home › Furniture & furnishings › School Specialty Expands NeoRok Stools Recall
Product recall · CPSCJanuary 14, 2016Serious
School Specialty Expands NeoRok Stools Recall
The notice says to stop using it — see below for what to do.
What’s wrong
The stool can break during use, posing a fall hazard.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled stools and contact School Specialty for a full refund or merchandise credit. Consumers who received replacement stools in the previous recall should also contact the School Specialty for a full refund or merchandise credit. School Specialty is contacting consumers directly.
Who to contact: School Specialty toll-free at 877-204-3948 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.schoolspecialty.com and click on Product Recalls on the bottom right.
The product
This recall involves new and previously recalled 18-inch tall and 20-inch tall Classroom Select NeoRok Stools with a tilting and rocking feature, for use by children in the classroom. The stools have a round black rubber seat insert with a solid color plastic seat and black rimmed base. The Classroom Select logo is printed on one side of the base and the NeoRok name is printed on the other side of the base. The stools were sold in 12 colors: Cardinal (red), Claret (maroon), Ebony (black), Imperial (blue), Lilac (purple), Marine (navy blue), Nickel (silver), Paprika (orange), Periwinkle (light blue), Pistachio (green), Saffron (yellow) and Slate (gray). Recalled 18-inch stools are item number 1496340 and recalled 20-inch stools are item number 1496342.
Details
- Units affected
- About 6,000 (About 1,350 were recalled in June 2015. In addition, about 800 were sold in Canada)
- Recall date
- January 14, 2016
- Brand
- School Specialty Inc., of Greenville, Wis.
- Injuries reported
- Yes
- What has been reported
- School Specialty has received a total of nine reports of stools breaking during use, including one report involving a concussion.
14963401496342
Classroom Direct catalogs, School Specialty Furniture and Equipment catalogs, School Specialty Education Essentials catalogs, School Specialty Early Childhood catalogs, and on www.schoolspecialty.com from May 2015 through November 2015 for between $105 and $115.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “School Specialty Expands NeoRok Stools Recall Due to Fall Hazard (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Furniture & furnishings