Searching recalls…
Searching…
Home › Everything else › Schneider Electric Surgeloc™ Surge Protection…
Product recall · CPSCOctober 28, 2020Serious
Schneider Electric Surgeloc™ Surge Protection Devices
The notice says to stop using it — see below for what to do.
What’s wrong
The Surgeloc Surge Protection Device can experience an arc event, which can result in a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled surge protection devices and contact Schneider Electric for instructions on receiving a free equivalent replacement surge protector.
Who to contact: Schneider Electric at 800-577-7353 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.se.com/us/surgeloc-safetynotice or www.se.com/us/en/, then click on the link “Product Safety Notice: Surgelogic NQ SurgeLoc Surge Protection Device.”
The product
This recall involves Schneider Electric Surgeloc Surge Protection Devices. The 3-wire and 4-wire devices are primarily installed in commercial/industrial applications and may include some residential applications. They are black rectangular-shaped devices with a green plastic rimmed meter and a white label with "Square D by Schneider Electric," with the date code and the catalog number on the front. The recalled devices were manufactured from January 1, 2013 (date code 13011) through August 24, 2020 (date code 20352). The date codes are in the YYWWD format (example: 20452 = year 2020, week 45, day 2 Monday; the day is optional). The date code is located on the front of the device. Catalog numbers included in the recall include the following: Voltage Surge Current Rating NQ Panelboard Units - Surge Cat No. 120/240 V, 1 Phase, 3-wire + ground 80 kA SSP01BIA08PBQ1 100 kA SSP01BIA10PBQ1 120 kA SSP01BIA12PBQ1 160 kA SSP01BIA16PBQ1 200 kA SSP01BIA20PBQ1 240kA SSP01BIA24PBQ1 208Y/120 V, 3-Phase, 4-wire + ground Wye 80 kA SSP02BIA08PBQ1 100 kA SSP02BIA10PBQ1 120 kA SSP02BIA12PBQ1 160 kA SSP02BIA16PBQ1 200 kA SSP03BIA20PBQ1 240kA SSP03BIA24PBQ1 240Y/120 V, 3-Phase, 4-wire + ground High-leg Delta 80 kA SSP03BIA08PBQ1 100 kA SSP03BIA10PBQ1 120 kA SSP03BIA12PBQ1 160 kA SSP03BIA16PBQ1 200 kA SSP03BIA20PBQ1 240kA SSP03BIA24PBQ1
Details
- Units affected
- About 47,250
- Recall date
- October 28, 2020
- Brand
- Schneider Electric Systems USA, Inc., of Foxboro, Mass.
- Made or distributed by
- Schneider Electric USA Inc., of Boston, Mass.
- Injuries reported
- None reported
- What has been reported
- The firm has received one report of an arcing incident that caused smoke damage to the wall in a commercial location. No injuries have been reported.
Authorized Schneider Electric distributors from January 2013 through August 2020 and included in factory-ordered panelboards for between $400 and $1,200.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Schneider Electric Recalls Surgeloc™ Surge Protection Devices Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else