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Home › Everything else › Schneider Electric APC Surge Protectors
Product recall · CPSCOctober 3, 2013Serious
Schneider Electric APC Surge Protectors
The notice says to stop using it — see below for what to do.
What’s wrong
The surge protectors can overheat, smoke and melt, posing a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled surge protectors, unplug them and contact Schneider Electric for a free replacement surge protector.
Who to contact: Schneider Electric IT Corp., toll-free at (888) 437-4007 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at http://recall.apc.com, or www.apc.com and click on the Recall link to submit a claim and obtain more information.
The product
This recall involves APC 7 and 8 series SurgeArrest surge protectors manufactured before 2003. The model and serial numbers are located on a label on the bottom of the surge protector. The two numbers that follow the first letter or letters in the serial number sequence indicate the year of manufacture. The unit is included in the recall if the numbers are 93, 94, 95, 96, 97, 98, 99, 00, 01 or 02. APC and the words Personal, Professional, Performance or Network are printed on the surge protectors. The following model numbers are included in this recall. 7 Series model numbers 8 Series model numbers NET7 NET8 NET7T NET8N NET7T-C PER8T PER7 PER8TR PER7C PER8TR-CN PER7T PER8TVR PER7T-CO PER8XTV PER7T-U PRF8T2 PER7TX137 PRF8TT PER7-U PRO8 PER7X148 PRO8T2 PRF7 PRO8T2C PRF7T PRO8T2MP12 PRO7 PRO8T2MP12B PRO7C PRO8TV PRO7T PRO7TX183
Details
- Units affected
- About 15 million
- Recall date
- October 3, 2013
- Brand
- American Power Conversion (APC), now known as Schneider Electric IT Corp., of West Kingston, R.I.
- Injuries reported
- Yes
- What has been reported
- The firm has received 700 reports of the surge protectors overheating and melting and 55 claims of property damage from smoke and fire, including $916,000 in fire damage to a home and $750,000 in fire damage to a medical facility. There are 13 reports of injuries, including smoke inhalation and cont
NET7
Best Buy, Circuit City, CompUSA, and other stores nationwide from January 1993 through December 2002 for between $13 and $50.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Schneider Electric Recalls APC Surge Protectors Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else