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Home › Everything else › Safe Step Walk-In Tubs
Product recall · CPSCFebruary 24, 2015Serious
Safe Step Walk-In Tubs
Check whether yours is affected, then follow the instructions below.
What’s wrong
The tub's heated seat can get stuck in the "on" position. If a towel or other item is covering the seat of an empty tub, the seat can overheat, posing a burn hazard to consumers.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should not put a towel or other item on the seat and contact Oliver Fiberglass for new instructions and warning stickers to place on the tubs. Oliver Fiberglass is contacting tub owners directly.
Who to contact: Oliver Fiberglass toll-free at (888) 492-9423 any time, or online at www.safesteptub.com and click on the Recall link on the Safe Step homepage for more information.
The product
This recall involves Safe Step walk-in, hydro-massage bath tubs with heated seats. The recalled tubs have model numbers LP2848, LP2851, LP2853, LP3153 or LP3255 and serial numbers 124423 through 131569 containing the prefix HS, HSHY, HSHS, HSMB or MBHS. The model and serial numbers are located on the back of the small access panel on the faucet end of the tub.
Details
- Units affected
- About 6,400
- Recall date
- February 24, 2015
- Brand
- Oliver Fiberglass Products, of Hohenwald, Tenn., NuWhirl Systems Corp., of Corona, Calif.
- Made or distributed by
- Safe Step Walk-In Tub Co., of Nashville, Tenn.
- Injuries reported
- None reported
- What has been reported
- There have been 11 reports of the empty tub's heated seat getting stuck in the "on" position, including one report of the seat overheating and becoming hot to the touch. No injuries have been reported.
LP2848
CKH Industries, New Windsor, N.Y.; Galkos Construction, Huntington Beach, Calif.; Gulf Atlantic Home Solutions, Clermont, Fla.; Home Smart Industries, Aston, Penn.; IPS, Hohenwald, Tenn.; New Bath, Jefferson, La.; Remodel USA, Capitol Heights, Md.; Safe Step of Minnesota, Burnsville, Minn.; Safe Step of Nevada, Las Vegas, Nev.; Safe Step Tubs Northwest, Tukwila, Wash., and Safe Step Walk-In Tub Co., Nashville, Tenn. from January 2014 through September 2014 for between $12,000 and $15,000.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Safe Step Walk-In Tubs Recalled by Oliver Fiberglass Products and NuWhirl Systems Due to Burn Hazard (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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