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Product recall · CPSCMarch 11, 2016Serious
Room & Board Chairs
The notice says to stop using it — see below for what to do.
What’s wrong
The backrest can break during normal use, posing a laceration hazard to the user.
The Recall Registry rates this serious — Risk of severe physical injury.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled chairs and contact Room & Board ?to receive a free replacement chair or a full refund. Room & Board is contacting consumers directly?.
Who to contact: Room & Board toll-free at 855-246-0974 from 8 a.m. to 5 p.m. CT Monday through Friday, email at updates@roomandboard.com or visit www.roomandboard.com and click on the Product Recall link located at the bottom of the page for more information.
The product
This recall involves Room & Board's Doyle arm chairs and side chairs. The wood chairs were sold with and without an upholstered seat and in five different finishes: Charcoal, cherry, maple, shell and walnut. Each chair has a barcode printed on a label located under the seat on the inside of the seat frame. "Room & Board-Handcrafted in Vermont" is inscribed on the seat frame next to the barcode. A complete list of bar codes included in this recall can be found on the firm's website.
Details
- Units affected
- About 1,500
- Recall date
- March 11, 2016
- Made or distributed by
- Room & Board, of Minneapolis, Minn.
- What has been reported
- The firm has received 10 incident reports of the chair backrest breaking, including one report of a scratch.
Room & Board stores nationwide and online at www.roomandboard.com from May 2015 through December 2015 for between $350 and $520 for the arm chairs and between $300 and $400 for the side chairs.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Room & Board Recalls Chairs Due to Laceration Hazard; Sold Exclusively at Room & Board (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else