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RH Callum Canopy Beds
The notice says to stop using it — see below for what to do.
What’s wrong
The bed's horizontal canopy rails can detach and fall, posing an injury hazard.
The Recall Registry rates this serious — Parts can come loose.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should stop using the recalled beds until the canopy has been removed. Consumers should contact RH to schedule a free in-home inspection and repair. The firm is notifying all known purchasers directly.
Who to contact: RH toll-free at 888-728-8419 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, email at recall@rh.com or online at www.restorationhardware.com and click on “Safety Recalls” at the bottom of the page.
The product
This recall involves RH Callum canopy wooden beds. They were sold in (washed) black, (sandwashed) grey and (weathered) white and in twin, full and queen sizes and with or without a headboard and storage drawers. Restoration Hardware and Made in Vietnam are printed on a green label located on the bed's bottom inside frame. SKU number 104884, 106482, 107167, 107608, 107928, 107932, 107935 or 111553 is printed on the product's receipt. The receipt SKU number is different from the SKU number on the product label.
Details
- Units affected
- About 2,900 (In addition, about 135 were sold in Canada)
- Recall date
- April 18, 2019
- Brand
- RH US, LLC, of Corte Madera, Calif.
- Injuries reported
- None reported
- What has been reported
- RH has received 29 reports of the bed's rails detaching and falling unexpectedly. No injuries have been reported.
RH Baby & Child, RH Teen stores and warehouse sales nationwide and online at www.rhbabyandchild.com and www.rhteen.com from April 2014 through November 2018 and at RH outlets from April 2014 through February 2019 for between $415 and $2,400.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “RH Recalls Callum Canopy Beds Due to Injury Hazard (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Furniture & furnishings