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Rexair to Repair Rainbow SRX Vacuums
The notice says to stop using it — see below for what to do.
What’s wrong
The circuit board on the vacuum can spark, posing fire and burn hazards.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately unplug and stop using their affected SRX vacuum and contact an authorized Rainbow distributor for a free repair.
Who to contact: Contact the authorized distributor listed on the SRX sales receipt, or locate the nearest authorized distributor by entering the SRX vacuum’s serial number into the distributor locator found on the Rexair website https://rainbowsystem.com/SRX-120-Repair/ or contact Rexair toll-free at 833-940-2775 from 10 a.m. to 10 p.m. ET or online at https://rainbowsystem.com and click on the recall button on the homepage for more information.
The product
This recall only covers the Rainbow SRX water-based filtration vacuum cleaner with model number RHCS19 Type 120 and a Serial Number that falls within the range 22003399 through 22077889. The vacuum is predominantly black with blue trim and rubber trim around the base. The "SRX" logo is located on the right and left front panels of the vacuum. There is a clear water basin at the base of the vacuum.
Details
- Units affected
- About 38,000 (In addition, about 4,800 sold in Canada)
- Recall date
- June 17, 2020
- Brand
- Rexair LLC, of Troy, Mich.
- Injuries reported
- None reported
- What has been reported
- There have been two reports of the SRX vacuum catching fire. No injuries have been reported.
Independent authorized Rainbow distributors nationwide to consumers from June 2019 through June 2020 for about $3,200.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Rexair Recalls to Repair Rainbow SRX Vacuums Due to Fire and Burn Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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