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Product recall · CPSCSeptember 10, 2020Worth checking
Residential Elevators Elevators
The notice says to stop using it — see below for what to do.
What’s wrong
The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to any occupants in the elevator cab.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free repair. All affected elevators must be repaired, including elevators that have been inspected as part of the firm's March 29, 2018 recall. Some elevators may have already received the new CPSC approved remedy for this recall. Residential Elevators is able to determine whether a residential elevator is included in this recall by the consumer's street address. Residential Elevators is contacting all known purchasers with affected elevators to schedule a free repair.
Who to contact: Residential Elevators toll-free at 877-943-4734 from 8 a.m. to 5 p.m. ET Monday through Friday, email at clientservices@residentialelevators.com, or online at www.residentialelevators.com and click on “Recall Information” for more information.
The product
This recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954 and LLT-955 shipped and installed between January 2014 and April 2017. The recalled elevators are used in consumers' homes. "Residential Elevators" is printed on the light in the operating panel inside the elevator cab.
Details
- Units affected
- About 6,300
- Recall date
- September 10, 2020
- Brand
- Residential Elevators Inc., of Crawfordville, Fla.
- Injuries reported
- None reported
- What has been reported
- The firm has confirmed eight reports of a failure in the motor gearbox assembly. No injuries have been reported.
LLT-952
Residential Elevators' dealers and home builders nationwide from January 2014 through April 2017 for between $18,000 and $50,000.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Residential Elevators Recalls Elevators Due to Impact Hazard (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else