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Raynor Marketing Quantum Office Chairs
The notice says to stop using it — see below for what to do.
What’s wrong
The bolts attaching the seatback on the recalled chairs can loosen and detach, posing a fall and injury hazard to consumers.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled office chairs and contact Raynor to receive a free repair kit.
Who to contact: For additional information and to receive a free repair kit, contact Raynor toll free at (866) 244-8180 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm's Web site at www.Quantumchair.com/recall
The product
This recall involves the Quantum Realspace PRO™ 9000 Series Mid-Back Multifunction Mesh Chair SKU # 510830 and the Quantum Realspace PRO™ 9000 Series Mesh Chair with Headrest SKU # 690690. The Realspace PRO™ Mesh Guest Chair is not involved in this recall.
Details
- Units affected
- About 150,000
- Recall date
- October 16, 2009
- Brand
- Comfort Office Furniture, LTD, China aka Evergood Co. Ltd., Raynor Marketing LTD, of West Hempstead, N.Y.
- Injuries reported
- Yes
- What has been reported
- Raynor has received reports of 33 seatback detachments and 14 injuries involving bumps and bruises.
Office Depot stores nationwide and on the Web at www.OfficeDepot.com from May 2006 through August 2009. The mid-back chairs sold for about $300 and the chair with headrest for about $350.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Raynor Marketing Recalls Quantum Office Chairs Due to Fall Hazard; Sold Exclusively at Office Depot Stores”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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