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Product recall · CPSCJune 29, 2010Serious
Radio Systems Corporation Power Adapters Sold with PetSafe® Heated Wellness Sleepers
The notice says to stop using it — see below for what to do.
What’s wrong
When the metal connector is removed from the bed, it can cause arcing between the coil spring and the connector, posing a fire and burn hazard to consumers.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled power adapter and contact the firm to receive a free replacement adapter.
Who to contact: For additional information, contact Radio Systems Corporation at (800) 732-2677 between 8 a.m. and 8 p.m. ET Monday through Friday and Saturday between 9 a.m. and 5 p.m. or visit the firm's website at www.petsafe.net
The product
This recall involves the Class 2 Transformers that were sold with PetSafe Heated Wellness Sleepers. The power adapters are identified by the markings "PLUG IN CLASS 2 TRANSFORMER," "MODEL NO: K12-800" and have a spring coil covering the length of the electrical wire that goes from the sleeper. Power adapters without spring coils are not affected by this recall.
Details
- Units affected
- About 20,000
- Recall date
- June 29, 2010
- Brand
- Radio Systems Corporation of, Knoxville, Tenn.
- Injuries reported
- None reported
- What has been reported
- The firm has received three reports of connectors melting. No injuries or fires have been reported.
K12-800
Pet specialty stores, catalog and online retailers nationwide from September 2006 through April 2010 for between $70 and $110.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Radio Systems Corporation Recalls Power Adapters Sold with PetSafe® Heated Wellness Sleepers Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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