Home › Cleaning & chemicals › Quest Products ALOCANE Emergency Burn Pads
Quest Products ALOCANE Emergency Burn Pads
The notice says to stop using it — see below for what to do.
What’s wrong
The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pads contain lidocaine, posing a risk of poisoning to young children if they were to place the pad in their mouth.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.

Recall image provided by CPSC

What to do
Consumers should immediately stop using the recalled burn pads, store the pads in a safe location out of reach of children and contact Quest Products to return the pain relieving pads for a free ALOCANE® Emergency Burn Gel 2.5 ounce child resistant tube or a full refund.
Who to contact: Quest Products at 800-650-0113 from 9 a.m. to 5 p.m. CT Monday through Friday, or online at www.alocane.com and click on “Contact Us” for more information.
The product
This recall involves the ALOCANE® Emergency Burn Pads (10 count and 15 count) which come in a white and red box with "MAXIMUM STRENGTH ALOCANE® Emergency Burn Pads" printed on the front. The product is an over the counter Gel Infused Pad with lidocaine (4%) as the active ingredient. The pads are sold in a 10 count box and 15 count box with the lot numbers 4179, 4180, 4235, 4645, 4646 or 4698 printed next to the barcode on the box. The UPC number for the affected product is 8-46241-02448-7 and can be found on the bottom of the box.
Details
- Units affected
- About 153,000
- Recall date
- November 14, 2019
- Brand
- Quest Products LLC, of Pleasant Prairie, Wis.
- Injuries reported
- None reported
Walgreens, Walmart, Target, Kroger, Meijer, other pharmacies nationwide, and online at Amazon.com, HomeDepot.com, Overstock.com, MyQuestStore.com and Alocane.com from March 2018 through June 2019 for about $9.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Quest Products Recalls ALOCANE Emergency Burn Pads Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Cleaning & chemicals