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Home › Everything else › Primo Beverage Dispensers
Product recall · CPSCMarch 29, 2018Serious
Primo Beverage Dispensers
The notice says to stop using it — see below for what to do.
What’s wrong
Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers in high altitude areas over 6,000 feet in elevation should immediately stop using the recalled dispensers and contact Primo for a free replacement.
Who to contact: Primo toll-free at 866-429-7566 from 10 a.m. to 6 p.m. ET Monday through Friday, or at www.primowater.com and click on Recall Information for more information.
The product
This recall involves the Primo hTrio Multi-Purpose beverage dispensers purchased on or before December 31, 2017 which provides both hot and cold water and brews 6, 8, and 10 ounce hot beverages. Model numbers 601225, 601229, and 601240 are printed on the bottom of the product and Primo is printed on the front.
Details
- Units affected
- About 11,000
- Recall date
- March 29, 2018
- Brand
- Foshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China, Primo Water Operations Inc. of Winston-Salem, N.C.
- Made or distributed by
- Wal-Mart Stores Inc., of Bentonville, Ark.
- Injuries reported
- Yes
- What has been reported
- Primo has received three reports of hot water leaking from the product being used in high altitude areas, including one burn injury to a customer's hand.
601225
Sam's Club and online at Amazon.com, and Wayfair.com from January 2017 through December 2017 for between $200 and $250.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Primo Recalls Beverage Dispensers Due to Burn Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else