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Home › Everything else › Prime-Line Glass Doorknobs
Product recall · CPSCAugust 31, 2023Serious
Prime-Line Glass Doorknobs
The notice says to stop using it — see below for what to do.
What’s wrong
The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.
The Recall Registry rates this serious — Risk of severe physical injury.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled doorknobs and contact Prime-Line for instructions on how to receive a full refund.
Who to contact: Prime-Line at 800-729-6123 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at glassknobs@realtimeresults.net, online at https://www.recallrtr.com/glassknobs or at www.primeline.net and click on "Important Recall Information" at the top of the page for more information.
The product
This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black and chrome finishes. The following model numbers are included in this recall: E 2279; E 2279-L; E 2311; E 2317; E 2328; E 2496; E 2497; E 2536; E 2536-L; E 2537; E 2537-L, E 2750, and E 2797. The model number is printed on the top right side of the packaging.
Details
- Units affected
- About 167,000 (In addition, about 10,265 were sold in Canada)
- Recall date
- August 31, 2023
- Brand
- Prime-Line Products LLC, of Redlands, California
- Injuries reported
- Yes
- What has been reported
- The firm has received five reports of the recalled doorknobs breaking and causing laceration injuries requiring stitches.
Home improvement stores nationwide and online at Amazon.com, Wayfair.com and other websites from February 2022 through April 2023 for between $20 and $45.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Prime-Line Recalls Glass Doorknobs Due to Laceration Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else