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Product recall · CPSCNovember 10, 2009Worth checking
Power Adapters Used with IBM RDX Back Up Disk Hard Drives
The notice says to stop using it — see below for what to do.
What’s wrong
A plastic weld on the power adapters can fail and allow two parts to separate, exposing live electrical contacts. This poses a shock hazard to consumers.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the power adapters and contact your IBM service provider to determine if their adaptor is involved in this recall. Consumers with the affected adapters will receive a free replacement adapter.
Who to contact: For additional information, contact IBM at (800) 426-7378 anytime. Consumers can also visit the firm's Web site at www.ibm.com/storage
The product
This recall involves power adapters sold with IBM RDX removable back up hard disk drives. The data storage devices were sold with a power adapter that fits various country specific plugs. "Hon-Kwang Electric (Shenzhen) Co., Ltd" is printed on the adapters. IBM and RDX are printed on the back up hard disk drives.
Details
- Units affected
- About 90
- Recall date
- November 10, 2009
- Brand
- Hon-Kwang Electric (Shenzhen) Co. Ltd., of Guang-Dong, China
- Made or distributed by
- IBM, of Research Triangle Park, N.C.
- Injuries reported
- None reported
IBM authorized distributors and resellers nationwide from January 2009 through July 2009 for between $330 and $760.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Power Adapters Used with IBM RDX Back Up Disk Hard Drives Recalled Due to Shock Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else