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Product recall · CPSCFebruary 24, 2021Serious
Potter Electric Addressable Pull Stations Single/Dual Action
Check whether yours is affected, then follow the instructions below.
What’s wrong
The pull handle on some units can fail to activate the fire alarm system when manually pulled, posing a risk of failure to alert consumers to a fire.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately contact Potter Electric or their fire alarm system dealers/installers for a free replacement. All known Potter Electric distributors and dealers/installers have been notified directly by the firm.
Who to contact: Potter Electric at 800-325-3936 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.pottersignal.com and click on "Recall Information" at the top of the page for more information.
The product
This recall involves Potter Electric Addressable Pull Stations. When manually pulled, these red-colored devices are intended to activate a fire alarm in commercial and other buildings. Recalled models include: (1) Potter Electric Addressable Dual Action Pull Station, Model PAD100-PSDA, Part Number 3992720, with a date code Dec 03 2020; and (2) Potter Electric Addressable Single Action Pull Station, Model PAD100-PSSA, Part Number 3992721, with date codes Nov 10 2020, Nov 25 2020, Dec 01 2020, and Dec 03 2020. "Potter" is printed on the front of all devices. The date code is located inside the device.
Details
- Units affected
- About 735
- Recall date
- February 24, 2021
- Brand
- Potter Electric Signal Company, LLC, of St. Louis, Mo.
- Injuries reported
- None reported
- What has been reported
- No incidents or injuries have been reported.
PAD100-PSDA3992720PAD100-PSSA3992721
Authorized Potter dealers and distributors nationwide from December 2020 through January 2021 for between approximately $100 and $135.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Potter Electric Recalls Addressable Pull Stations Single/Dual Action Due to Failure to Alert to Fire”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else