Porsche Cars North America, Inc. — High-Voltage Batteries May Short Circuit

What to do

Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will replace the affected modules in the high-voltage battery, free of charge. Owner notification letters were mailed November 22, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARB5. This recall expands previous recall numbers 23V-840, 24V-215, and 24V-217. Vehicles previously repaired under the prior recalls will need to have the new remedy completed.

Who to contact: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will replace the affected modules in the high-voltage battery, free of charge. Owner notification letters were mailed November 22, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARB5. This recall expands previous recall numbers 23V-840, 24V-215, and 24V-217. Vehicles previously repaired under the prior recalls will need to have the new remedy completed.