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Product recall · CPSCJanuary 8, 2013Serious
PLATINUM Neon Sign Power Supply Transformers Made by HEICO lighting
The notice says to stop using it — see below for what to do.
What’s wrong
The transformers do not meet the UL standard for this product and pose a fire risk.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumer should stop using these recalled power supply transformers and unplug them immediately until a free replacement transformer has been professionally installed. Contact HEICO lighting to schedule the free installation of a replacement transformer.
Who to contact: HEICO lighting™; toll-free at 1-888-491-2100 ext. 601, from 8:30 a.m. to 5 p.m. ET Monday through Friday, or online at www.heicolighting.com and click on Products for more information.
The product
This recall involves neon power supply transformers designed to power commercial signs. They are in black plastic boxes about 4.5 inches long by 3.5 inches wide with rows of vents on all sides. "HEICO LIGHTING™" and the model information are printed on a plate on the transformer. The recalled models include PLATINUM-9000-30, PLATINUM-10000-30, PLATINUM-12000-30, TFT-04PL-6000-30, and TFT-06PL-9000-30.
Details
- Units affected
- About 3,900
- Recall date
- January 8, 2013
- Brand
- HEICO lighting, a division of EMD Technologies, of Montreal, Quebec, Canada
- Made or distributed by
- Denco Sales, Graphic Solution, Hart Supply
- Injuries reported
- None reported
HEICO lighting directly to ten distributors nationwide from December 2011 through May 2012 for between $60 and $150.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “PLATINUM Neon Sign Power Supply Transformers Made by HEICO lighting Recalled Due To Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else