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Home › Everything else › Pella Casement Windows
Product recall · CPSCAugust 25, 2009Worth checking
Pella Casement Windows
The notice says to stop using it — see below for what to do.
What’s wrong
The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the window.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the window and contact Pella to schedule a free repair. Owners have received direct mail notification of this recall.
Who to contact: For additional information, contact Pella at (800) 374-4758 between 8 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's Web site at www.pella.com
The product
This recall involves the Architect Series® and 850 Series® casement windows. The windows were sold in a variety of sizes and typically contain a heavier window glaze such as the HurricaneShield® Impact-Resistant glass.
Details
- Units affected
- About 6,500
- Recall date
- August 25, 2009
- Brand
- Pella Corp., of Pella, Iowa
- Injuries reported
- None reported
- What has been reported
- The firm is aware of one report of the hinge breaking, causing the sash to fall. No injuries have been reported.
Authorized distributors nationwide and Home Improvement Stores in Florida from September 2007 through April 2009 for between $500 and $2000.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Pella Recalls Casement Windows Due to Impact Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else