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Product recall · CPSCAugust 5, 2009Serious
Paper Towel Dispensers
The notice says to stop using it — see below for what to do.
What’s wrong
The dispenser's electric board can overheat posing a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the product and remove the batteries; the dispenser will operate in a mechanical mode. Consumers should contact Global Plastics for instructions on how to receive a replacement dispenser. Global Plastics is directly contacting its customers.
Who to contact: For additional information, contact Global Plastics at (888) 225-7380 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's Web site at www.globalplastics.com
The product
The recalled product is a Baywest & Hillyard Hybrid Wave N Cut hybrid paper towel dispenser. The product can operate in either a mechanical or electronic mode.
Details
- Units affected
- 14000
- Recall date
- August 5, 2009
- Brand
- Global Plastics Ltd., of City of Industry, Calif.
- Injuries reported
- None reported
- What has been reported
- The firm has received two incidents of the dispenser overheating. No injuries have been reported.
Bay West & Hillyard directly to its commercial customers from February 2009 through May 2009.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Paper Towel Dispensers Recalled By Global Plastics Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else