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Norwex Rubber Brooms
The notice says to stop using it — see below for what to do.
What’s wrong
The broom handles can break in half, exposing a metal inner rim, posing a laceration hazard to the user.
The Recall Registry rates this serious — Risk of severe physical injury.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled brooms and contact Norwex for a full refund.
Who to contact: Norwex toll-free at 833-882-5569 from 8 a.m. to 8 p.m. CT Monday through Friday, from 9 a.m. to 5 p.m. CT Saturday; email at USnorwexservice@norwex.com; or online at www.norwex.biz and click on “Product Recalls” for more information.
The product
This recall involves extendable indoor/outdoor white rubber brooms that adjust in height from 30.7 to 40.6 inches long. The "Norwex" logo is located on the plastic head covering the rubber bristles. An embossed date stamp code of 18/9, 18/10, 18/11 or 18/12 is located on the screw joint and lock base.
Details
- Units affected
- About 58,000
- Recall date
- August 22, 2019
- Brand
- Norwex USA Inc., of Coppell, Texas.
- Injuries reported
- Yes
- What has been reported
- Norwex has received 41 reports of the broom handle breaking in half during use, including six reports of minor injuries to user hands or fingers.
Norwex Consultant events and parties through direct order and online at www.norwex.biz from January 2019 through June 2019 for about $30.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Norwex Recalls Rubber Brooms Due to Laceration Hazard (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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