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Home › Toys & play › Norco Bicycles Children's Bicycles
Product recall · CPSCNovember 7, 2017Serious
Norco Bicycles Children's Bicycles
The notice says to stop using it — see below for what to do.
What’s wrong
The cranks can bend or break during use, posing a fall hazard.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled bicycles and contact an authorized Norco Bicycles dealer for free installation of a new crankset.
Who to contact: Norco at 800-663-8916 between 8:30 a.m. and 5 p.m. PT Monday through Friday, or visit the firm’s website at www.norco.com and click on “Safety Notices/Recalls” for more information. Consumers can also contact their local Norco Bicycles dealers to request installation of a new crankset.
The product
This recall involves 2015, 2016 and 2017 model year Norco children's bicycles with Samox SAC30-111NA square taper bicycle cranks in 140mm and 152mm lengths. The crank model number AC30 is located on the inside of both crank arms, and the crank length is stamped at the end of each crank arm. Included in this recall are 20- and 24-inch wheeled bicycles with the following model names: Storm 2.1, Storm 4.1, Charger 2.1, Charger 4.1, Fluid HT 2.3, Fluid HT 4.3, Fluid FS 2.2, and Fluid FS 4.2. The model name is located on the top tube of the bicycle.
Details
- Units affected
- About 1,050 (In addition 1,750 were sold in Canada)
- Recall date
- November 7, 2017
- Brand
- Norco Bicycles, of Canada
- Injuries reported
- None reported
- What has been reported
- The firm has received four reports of the cranks bending or breaking. No injuries have been reported.
AC30
Norco Bicycles dealers nationwide from May 2016 through September 2017 for between $400 and $1,700.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Norco Bicycles Recalls Children's Bicycles Due to Fall Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Toys & play