Searching recalls…
Searching…
Home › Everything else › Netgear Power Adapters for Outdoor Cameras
Product recall · CPSCDecember 5, 2017Serious
Netgear Power Adapters for Outdoor Cameras
The notice says to stop using it — see below for what to do.
What’s wrong
Water can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and overheating, posing a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full refund.
Who to contact: Netgear toll-free at 866-243-0513 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.arlo.com and click on the recall tab at the top of the page for more information.
The product
This recall involves all model VMA4700 NETGEAR Arlo outdoor power adapters that were sold separately as aftermarket accessories for the Arlo, Arlo Pro and Arlo Go wire-free outdoor cameras.. This recall only involves the VMA4700 aftermarket model sold separately. The model number "VMA4700" can be found on the packaging. The part number, 332-10985-01, is marked on the back of the adapter. The black adapter comes with a weatherproof connector on one end and an adapter on the other end. "Arlo" is printed on the front of the adapter. The cord measures about eight feet long.
Details
- Units affected
- About 7,300 (In addition, about 400 were sold in Canada)
- Recall date
- December 5, 2017
- Brand
- Netgear Inc., of San Jose, Calif.
- Injuries reported
- None reported
- What has been reported
- The firm has received seven reports of the power adapter cord melting and overheating, resulting in one fire. No injuries have been reported.
VMA4700
Fry's electronics stores nationwide and online at Frys.com and Amazon.com from June 2017 through October 2017 for about $20.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Netgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else