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Product recall · CPSCJanuary 27, 2009Serious
Milestone AV Technologies Television Wall Mounts Sold Exclusively At Best Buy; Unit Can Crack, TV Can Fall On Consumers
The notice says to stop using it — see below for what to do.
What’s wrong
The wall mount can crack when used with televisions 26 inches and larger or with televisions that include a DVD player. The television can then fall from the wall mount and pose a serious risk of injury to consumers standing nearby.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the wall mounts and contact Milestone to receive a free repair kit.
Who to contact: Call Milestone toll-free at (877) 277-3707 between 7 a.m. and 7 p.m. CT Monday through Friday or log on to the company's recall Web site at www.milestone.com/initmount
The product
These wall mounts are used with flat screen LCD televisions. The recalled wall mounts are INIT models NT-TVM103 and NT-TVM104. The model numbers can be found on the UL sticker on the television interface.
Details
- Units affected
- About 140,000
- Recall date
- January 27, 2009
- Brand
- Milestone AV Technologies, of Savage, Minn.
- Injuries reported
- None reported
- What has been reported
- Milestone is aware of 28 incidents in which the mount has cracked and the television has fallen from its mount. No injuries have been reported.
NT-TVM103
Best Buy stores nationwide from June 2007 through December 2008 for between $60 and $90.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Milestone AV Technologies Recalls Television Wall Mounts Sold Exclusively At Best Buy; Unit Can Crack, TV Can Fall On Consumers”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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