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Mercedes-Benz USA, LLC — Front Tow Eye May Detach During Towing
Check whether your vehicle is affected and follow the manufacturer’s recall instructions — the repair is free.
What’s wrong
A detached tow eye can separate the vehicle from the tow truck, increasing the risk of a crash or injury.
The Recall Registry rates this serious — Parts can come loose.
What to do
Dealers will inspect and replace the front crossmember, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023090010/120002.
Who to contact: Dealers will inspect and replace the front crossmember, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023090010/120002.
The product
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300 vehicles. The front tow eye may be inadequately threaded to the crossmember and can detach during towing.
Details
- Units affected
- 12118
- Recall date
- September 11, 2023
- Brand
- Mercedes-Benz USA, LLC
The official notice
This recall was issued by the National Highway Traffic Safety Administration. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Mercedes-Benz USA, LLC — Front Tow Eye May Detach During Towing”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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