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Home › Everything else › Marpac Sound Machines
Product recall · CPSCApril 9, 2019Serious
Marpac Sound Machines
The notice says to stop using it — see below for what to do.
What’s wrong
The sound machine's internal battery can leak and cause an electrical short, posing a burn hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately remove the sound machines from a charging source, stop using, and contact the firm for a full refund.
Who to contact: Marpac at 800-999-6962 from 8:30 a.m. to 5:00 p.m. ET Monday through Thursday and 8:30 a.m. to 12:00 p.m. ET Friday, email at customerservice@marpac.com or online at https://marpac.com/ and click on “recall notice” for more information.
The product
This recall involves Marpac Go travel sleep sound machines. The multi-use sound machine produces numerous different types of sound that block out distracting noise. The sound machine is white with a gray flip stand, an internal rechargeable battery, and comes with a USB cable. It measures about 3 inches high by 2 inches wide with the serial number located on a sticker on the back of the machine. The recalled units have a serial number range GT184600000 through GT184605200
Details
- Units affected
- 5000
- Recall date
- April 9, 2019
- Brand
- Marpac, LLC, of Wilmington, N.C.
- Injuries reported
- None reported
Online at marpac.com, amazon.com, amazon.co.uk, harriscomm.com, and bedbathandbeyond.com from January 2019 through February 2019 for about $40.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Marpac Recalls Sound Machines Due to Burn Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else