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Home › Cars & vehicles › Mack Trucks, Inc. — Hill Start Assist Message…
Check whether your vehicle is affected and follow the manufacturer’s recall instructions — the repair is free.
A false hill start assist message can lead to unexpected vehicle rollback on an incline, increasing the risk of a crash.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
Dealers will update the dashboard notification software and add a correction to the owner's manual, free of charge. Owner notification letters are expected to be mailed December 28, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0502. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 5, 2026.
Who to contact: Dealers will update the dashboard notification software and add a correction to the owner's manual, free of charge. Owner notification letters are expected to be mailed December 28, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0502. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 5, 2026.
Mack Trucks, Inc. (Mack) is recalling certain 2024-2026 Medium-Duty Electric (MDe) vehicles that were incorrectly manufactured with the hill start assist (HSA) message enabled.
This recall was issued by the National Highway Traffic Safety Administration. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Mack Trucks, Inc. — Hill Start Assist Message Incorrectly Enabled”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Cars & vehicles
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