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Lorex Video Baby Monitors
The notice says to stop using it — see below for what to do.
What’s wrong
The video monitor's batteries can overheat, swell and expand and cause the battery cover to open or come off. This can expose hot batteries, posing a burn hazard to consumers.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund.
Who to contact: Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lorextechnology.com and click on "Product Recalls" for more information.
The product
This recall involves Lorex Care 'N' Share video baby monitors. The model numbers included in this recall are WL3520, WL4320 and WL3401. The model numbers are printed on the back panel of the monitor. The monitors were sold in bundles with cameras. The monitors contain a blue lithium polymer battery and measure about 4 inches tall by 5 inches wide. The monitors have a white plastic back and either a white or black border. "LOREX" or "The Lorex Baby" is printed below the monitor screen.
Details
- Units affected
- About 26,000 (in addition, 8,000 were sold in Canada)
- Recall date
- July 21, 2016
- Brand
- FLIR Commercial Systems Inc., of Goleta, Calif.
- Made or distributed by
- Lorex Technology Inc., of, Canada
- Injuries reported
- None reported
- What has been reported
- The firm has received 488 reports of batteries overheating and expanding; about 140 reports involved the swelling of the battery pack, causing its plastic casing to open or come off. No injuries have been reported.
Babies "R" Us, B&H, Best Buy, Target, The Home Depot, Walmart and online at www.amazon.com and www.lorextechnology.com from May 2013 through April 2016. The video baby monitors were sold in bundles for between $60 and $140.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Lorex Recalls Video Baby Monitors Due to Burn Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Sleep & nursery