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Home › Everything else › Lexmark International Specialty Printers
Product recall · CPSCJanuary 16, 2025Serious
Lexmark International Specialty Printers
The notice says to stop using it — see below for what to do.
What’s wrong
A metal part inside the printer can dislodge, posing a risk of fire.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled printers and contact Lexmark to receive a free repair part. The repair part snaps into the unit inside the rear access panel.
Who to contact: Contact Lexmark toll-free at 866-470-1574 from 9 a.m. to 9 p.m. ET Monday through Friday, by email at safety@lexmark.com, or online at http://www.lexmark.com/recall or http://www.lexmark.com and click on "Recall" at the bottom of the page for more information.
The product
This recall involves Lexmark specialty printers, models MS725dvn and MX725adve, used to print on paper, vinyl signs, banners and other plastics. The model numbers are located on the top cover and door of the printers. Model MX725dvn has a large multifunction sorter on the top of the printer. The printers have a white front and black top and sides. The front of the printers is marked with "Lexmark" in black and the green Lexmark logo.
Details
- Units affected
- About 43,510 (In addition, about 4,000 were sold in Canada)
- Recall date
- January 16, 2025
- Brand
- Lexmark International Inc., of Lexington, Kentucky
- Injuries reported
- None reported
- What has been reported
- The firm has received two reports of the printers overheating including one reported fire. No damage or injuries have been reported.
MS725dvnMX725dvn
Online at lexmark.com, CDW Logistics, Tech Data Product Management Inc. and Insight Direct USA Inc. from June 2018 through November 2024 for between $1,000 and $4,200.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Lexmark International Recalls Specialty Printers Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else