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Product recall · CPSCApril 24, 2012Serious
ThinkCentre Desktop Computers
The notice says to stop using it — see below for what to do.
What’s wrong
A defect in an internal component in the power supply can overheat and pose a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the computers, unplug the power supply and contact the firm to determine if your computer is included in the recall and to schedule an appointment for a free replacement of the power supply. Because additional systems and manufacturing dates have been added to the recall, even those customers who contacted Lenovo regarding the March 2012 recall should contact Lenovo again to verify if their system is part of this expanded program.
Who to contact: For additional information, contact Lenovo toll-free at (855) 248-2194 anytime, or visit the firm's website at www.lenovo.com/aiopsurecall
The product
The recalled all-in-one desktop computers, or PCs, are flat-panel monitors with the PC integrated into the monitor housing itself. The power supplies are also inside the monitor or PC housing. The computer chassis has a matte black finish with the brand name "ThinkCentre" in the lower left hand corner of the monitor front. The recalled desktop model numbers, M90z and M70z, along with the serial number and manufacturing date code can be found on a label on the underside of the unit. Models Date Codes M70z and M90z 1001 to 1012 1101 to 1112 1201 to 1203 001 to 012 101 to 112 201 to 203 Consumers will need to check the serial number on their computer with Lenovo to determine if it is subject to this recall.
Details
- Units affected
- About 13,000 (50,500 were previously recalled in March 2012)
- Recall date
- April 24, 2012
- Brand
- Lenovo, of Morrisville, N.C.
- Injuries reported
- None reported
- What has been reported
- The firm received reports of one fire incident and one smoke incident in the U.S. No injuries have been reported.
Online at Lenovo's websites, by telephone and direct sales through Lenovo authorized distributors nationwide from May 2010 through March 2012 for about $500 for the M70z model and $800 for the M90z model.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Lenovo Expands Recall of ThinkCentre Desktop Computers Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else