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Krankcycle by Matrix with Detachable Seat
The notice says to stop using it — see below for what to do.
What’s wrong
The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North America to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. This includes any Krankcycles sold online.
Who to contact: Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page.
The product
This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. "KRANKcycle" and "Matrix" are printed on the machines.
Details
- Units affected
- About 2,200
- Recall date
- July 25, 2013
- Brand
- Johnson Health Tech North America, of Cottage Grove, Wis.
- Injuries reported
- Yes
- What has been reported
- Two injuries from falls when the seat detached have been reported, including one report of broken ribs and one report of a back injury requiring surgery.
Johnson Health Tech to consumers, health clubs, military facilities, physical therapists, public parks facilities nationwide and they were also sold on various websites, including www.bike-on.com, from January 2008 through January 2012 for between $2,200 and $2,700.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Krankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech Due to Fall Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else