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Product recall · CPSCFebruary 18, 2010Serious
Kikkerland Design Foldable Step Stools Sold By QVC
The notice says to stop using it — see below for what to do.
What’s wrong
The step stools can crack or break, posing a fall hazard to consumers.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled step stools. If the step stools were purchased at a QVC store, consumers should return the product to any QVC store to receive a full refund. Consumers who purchased the step stools through a QVC television program or qvc.com were mailed instructions on how to receive a refund.
Who to contact: For more information, contact QVC at (800) 367-9444 between 7 a.m. and 1 a.m. ET daily, or visit the firm's Web site at www.qvc.com
The product
This recall involves Kikkerland Easy-Fold and Easy-Store step stools. The tops of the foldable step stools have white polka dots and were sold as a set of two, including 9-inch and 15-inch stools. The gray 9-inch stool has a sticker with model number ZZ09-GR on the front, and the brown 15-inch stool has a sticker with model number ZZ08-BR on the front. Only stools sold by QVC are included in this recall.
Details
- Units affected
- About 13,000
- Recall date
- February 18, 2010
- Made or distributed by
- Kikkerland Design Inc., of New York, N.Y.
- Injuries reported
- Yes
- What has been reported
- The firm has received nine reports of the stools cracking or breaking, resulting in four reports of injuries including ankle sprains and contusions.
ZZ09-GRZZ08-BR
QVC televised shopping programs and toll-free number, at www.qvc.com and at QVC retail stores in Minnesota and Pennsylvania from May 2009 through November 2009 for about $40.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Kikkerland Design Recalls Foldable Step Stools Sold By QVC Due to Fall Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Nursery furniture