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Product recall · CPSCJuly 6, 2016Serious
Keenford Limited Self-Balancing Scooters/ Hoverboards
The notice says to stop using it — see below for what to do.
What’s wrong
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using these recalled products and contact Keenford Limited to exchange their hoverboard for a refund in the form of a store credit or a free replacement hoverboard that is certified to comply with UL2272.
Who to contact: Keenford Limited toll-free at 877-280-8401 from 10 a.m. to 4 p.m. ET Monday through Friday or online at www.imotohk.com or www.hoverboard360.com and click on Recall Information for more information.
The product
This recall involves iMoto brand self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The iMoto Smart Balance Board style (model no. M1A1) has 6.5-inch wheels and was sold in blue, black, green, multi, pink, yellow, gold-plated chrome and platinum-plated chrome. The iMoto Smart Balance Board 2.0 style (model no. M2A2) has 8-inch wheels and was sold in blue, black, black/red, chrome, neon, Oreo and white. The iMoto Smart Balance Board SUV style (model no. M3A3) has 10-inch wheels and was sold in carbon fiber, mahogany and graffiti.
Details
- Units affected
- About 84,000
- Recall date
- July 6, 2016
- Brand
- Keenford Limited, of Lynbrook, N.Y.
- Injuries reported
- None reported
- What has been reported
- There have been six incidents reported of sparks, overheating and short circuits with the recalled hoverboards. No injuries and property damage have been reported.
M1A1M2A2M3A3
Macy's, The Athlete's Foot and other stores nationwide and online at imotohk.com and hoverboard360.com from September 2015 through December 2015 for between $400 and $600.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Keenford Limited Recalls Self-Balancing Scooters/ Hoverboards Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Cars & vehicles