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Home › Strollers & carriers › Joovy Zoom 360 Ultralight Jogging Strollers
Product recall · CPSCOctober 7, 2021Serious
Joovy Zoom 360 Ultralight Jogging Strollers
The notice says to stop using it — see below for what to do.
What’s wrong
The stroller's front wheel bearing can fail or detach, posing a fall and injury hazard.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled strollers and contact the firm for a free repair kit to replace the front wheel fork bearing. Joovy is contacting all known purchasers directly.
Who to contact: Joovy at 800-495-8718 from 8 a.m. to 5:30 p.m. CT Monday through Friday, email at zoom360@joovy.com online at www.joovy.com and click on "Voluntary Recall of Zoom 360 Ultralight 806X Front Fork Bearing mfg. between March 2020-October 2020" for more information.
The product
This recall involves Zoom 360 Ultralight jogging strollers with SKU 8060, 8061, 8067 and 8069 and a batch number between March 2020 (03-XX-20) and October 2020 (10-XX-20). The strollers were sold in black, blueberry, charcoal and red colors and weigh about 26 lbs. The stroller label on the inside leg contains the SKU and batch numbers. "Joovy" is written across the front of the stroller and "Zoom Ultralight" is written on the parent organizer attachment on the bottom of the stroller. See Joovy's video at https://vimeo.com/574693044/09c3d0418c to install the repair.
Details
- Units affected
- About 9,200
- Recall date
- October 7, 2021
- Brand
- Joovy Holding Co., of Dallas, Texas
- Injuries reported
- Yes
- What has been reported
- There have been 25 incidents of restricted front wheel movement reported, including 12 incidents where the wheel fork bearing wore through the housing and detached, with one fall resulting in bruises when the user fell onto the stroller.
8060
Independent specialty juvenile stores nationwide and online at Joovy.com, Amazon.com, BuyBuyBaby.com and Target.com from May 2020 through December 2020 for about $250.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Joovy Recalls Zoom 360 Ultralight Jogging Strollers Due to Fall Hazard (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Strollers & carriers