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Home › Everything else › Johnson Health Tech Matrix ClimbMills
Product recall · CPSCNovember 29, 2016Serious
Johnson Health Tech Matrix ClimbMills
The notice says to stop using it — see below for what to do.
What’s wrong
The stop/pause controls on the right handgrip can malfunction, posing a fall hazard to the user.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled ClimbMills and contact Johnson Health Tech North America to schedule a free repair. Johnson is contacting purchasers of the recalled ClimbMills directly.
Who to contact: Johnson Health Tech toll-free at 866-218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, email service@johnsonfit.com or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page for more information.
The product
This recall involves Matrix ClimbMill stair-step exercise machines with the following frame serial numbers: Serial Numbers CS17111100102 - CS17120901766 CS21130800080 - CS21130500062 CS22130602881 - CS22130602863 CS23130800001 - CS23140703749 CS23B131100001 - CS23B140701050 CS24140700001 - CS24150702803 CS24C140800001 - CS24C150200900 CS24H150100001 - CS24H150500049 Only ClimbMills that have a right handgrip with the words "STOP" and "Pause" printed on them are included in this recall. The frame serial numbers are located on the bottom front of the base near the power switch. The ClimbMills are black and gray with Matrix printed on the side of the machine. These four-step exercise machines are used in commercial fitness facilities such as health clubs, hotels, apartment complexes, rehabilitation centers, schools, and municipal facilities.
Details
- Units affected
- About 10,500
- Recall date
- November 29, 2016
- Brand
- Johnson Health Tech North America, of Cottage Grove, Wis.
- Injuries reported
- Yes
- What has been reported
- The firm has received 19 reports of incidents involving the stop/pause handgrip malfunctioning, including eight reports of injuries such as scrapes, bumps and a shoulder dislocation.
Johnson Health Tech North America and its commercial fitness equipment dealers nationwide from December 2011 through September 2015 for between $8,000 and $13,000.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Johnson Health Tech Recalls Matrix ClimbMills Due to Fall Hazard (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else