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Home › Everything else › JELD-WEN to Repair Interior Bifold Doors
Product recall · CPSCOctober 23, 2012Serious
JELD-WEN to Repair Interior Bifold Doors
The notice says to stop using it — see below for what to do.
What’s wrong
The lower pivot pin can break causing the door to disengage from the overhead track, posing an impact hazard.
The Recall Registry rates this serious — Injuries have already been reported.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should stop using the doors and contact JELD-WEN for assistance in identifying and obtaining free replacement hardware and technical assistance.
Who to contact: JELD-WEN toll-free at (877) 228-4888 between 7 a.m. and 6 p.m. CT Monday through Friday, online at www.jeld-wen.com or directly to the product safety page at www.jeld-wen.com/newhardware for more information.
The product
The recalled molded white panel and flush natural wood grain bifold doors run on upper tracks and lower pivot pins. The lower pivot pin is a metal screw that fits into a white plastic sleeve that is inserted into the bottom edge of the door during the installation process. Only doors with pivot pins that have 12 rectangular indentations in the collar at the end of the sleeve are subject to the recall.
Details
- Units affected
- About 170,800
- Recall date
- October 23, 2012
- Brand
- JELD-WEN, Inc., of Klamath Falls, Ore.
- Injuries reported
- Yes
- What has been reported
- JELD-WEN is aware of twelve incidents of broken pivot pins causing the bifold doors to disengage from the overhead track, including three incidents involving minor injuries.
Home Depot, Lowe's and other building products retailers between February 2011 and March 2012 for about $40 to $80.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “JELD-WEN Recalls to Repair Interior Bifold Doors Due to Impact Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else