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Product recall · CPSCJuly 26, 2016Worth checking
Inovonics Pendants, Universal Transmitters and Receivers Due to Alarm Failure (Recall Alert)
The notice says to stop using it — see below for what to do.
What’s wrong
The transmitters and receivers can fail to send or receive a signal for help in an emergency.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled transmitters and receiver and contact Inovonics for a free replacement. All known purchasers have been notified directly by the firm.
Who to contact: Inovonics at 800-782-2709 from 7 a.m. to 6 p.m. MT Monday through Friday, or online at www.inovonics.com and click on "Recall Information" at the top of the page for more information.
The product
This recall involves Inovonics transmitters and receivers. These beige devices transmit or receive signals for emergency call systems in senior independent and assisted living communities, as well as security monitoring systems in commercial buildings and some luxury residences. Recalled models include EN1210, EN1223S, EN1233S and EN4232MR. The EN1223S and EN1233S wireless pendant transmitters allow users to push a button to summon assistance. "Inovonics" is printed on all the devices except on model EN1223S. The model number appears on a label on the back of the device. The date code is printed on the carton label and on the circuit board inside the device. Model Number Placement Function Carton Date Code Date Codes on Printed Circuit Board Label Inside Device EN1210 Mounted on door/window frame Alarm sent if door or window is opened 16075 16074 16075 EN1223S Worn on neck, wrist or belt Allows user to push button to summon assistance 16075 16071 16083 16077 16080 16081 EN1233S Worn on neck or belt Allows user to push button to summon assistance 16073 16072 EN4232MR Mounted on wall Receives messages from Inovonics transmitters 16077 16075 16076
Details
- Units affected
- About 5,500
- Recall date
- July 26, 2016
- Brand
- Inovonics, of Louisville, Colo.
- Injuries reported
- None reported
EN1223S
Authorized Inovonics dealers and distributors nationwide from March 2016 through June 2016 for between $105 and $700.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Inovonics Recalls Pendants, Universal Transmitters and Receivers Due to Alarm Failure (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else