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Home › Furniture & furnishings › Indigo Books & Music Indigo Branded Bear Mugs
Product recall · CPSCNovember 23, 2022Serious
Indigo Books & Music Indigo Branded Bear Mugs
The notice says to stop using it — see below for what to do.
What’s wrong
The recalled mugs can crack or break when filled with hot liquid, posing burn and laceration hazards.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled Papa Bear and Mama Bear mugs and return them to the Indigo store for a full refund.
Who to contact: Indigo toll-free at 833-463-4461 from 8 a.m. to 9 p.m. ET Monday through Friday or from 10 a.m. to 6 p.m. ET Saturday and Sunday, by email at service@indigo.ca or online at www.chapters.indigo.ca/en-ca/product-recalls or www.indigo.ca and click on "Recall."
The product
This recall involves Indigo branded Papa Bear and Mama Bear mugs with batch numbers 1220, 0621, 1021or 0920. Indigo and the batch number are printed on the bottom of the mugs. The UPC number 882709402770 or 882709402763 is printed on a white price sticker on the bottom of the mugs. The mugs are made of ceramic and have a white exterior with either a "PAPA BEAR" or "MAMA BEAR" decal and white animal ears on the rim. The interior of the Papa Bear mug is blue and the interior of the Mama Bear mug is aqua. Indigo is printed on the bottom of the mugs.
Details
- Units affected
- About 270 (In addition, about 29,232 were sold in Canada)
- Recall date
- November 23, 2022
- Brand
- Guangdong Totye, Ceramics, of Chaozhou, China, Indigo Books & Music Inc., of Short Hills, New Jersey
- Injuries reported
- None reported
Exclusively at the Indigo store in Short Hills, New Jersey from December 2020 through May 2022 for about $12.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Indigo Books & Music Recalls Indigo Branded Bear Mugs Due to Burn and Laceration Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Furniture & furnishings