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Home › Furniture & furnishings › Human Touch Reclining Chairs
Product recall · CPSCNovember 23, 2016Serious
Human Touch Reclining Chairs
The notice says to stop using it — see below for what to do.
What’s wrong
The chair's joystick reclining mechanism can malfunction and allow the chair to continue moving, posing a fall hazard to consumers.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled chairs, and take them to the store where purchased for a full refund or contact Human Touch to receive a free repair kit (including shipping) or to arrange for free repair.
Who to contact: Human Touch at 800-355-2762 from 6 a.m. to 5 p.m. PT Monday through Friday, via email at csadmin@humantouch.com or online at www.humantouch.com and click on Support and then on Recall for more information.
The product
This recall involves Human Touch's Perfect Chair ®, model PC-610 with serial numbers between B613315034 and B614215154. The power reclining chair was sold in a walnut, dark walnut or chestnut wood finish base with a leather pad set that came in 33 different colors. The chair measures about 43 inches long, 31 inches wide and 47 inches high and has a head pillow at the top and a joystick controller on the left armrest. The words "Human Touch" and "Perfect Chair" and the model and serial number can be found on the cross bar connecting the rear legs of the chair.
Details
- Units affected
- About 1,100
- Recall date
- November 23, 2016
- Brand
- Human Touch LLC, of Calif.
- Injuries reported
- None reported
- What has been reported
- The firm has received one report of the chair's joystick mechanism malfunctioning. No injuries have been reported.
PC-610
Furniture and specialty stores nationwide including Healthy Back, Human Touch, Relax in Comfort, Relax The Back and The Better Back Store and online at ebay.com and vitalityweb.com for between $3,000 and $3,500.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Human Touch Recalls Reclining Chairs Due to Fall Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Furniture & furnishings