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Product recall · CPSCApril 7, 2009Worth checking
Honeywell International Vista Security System Control Panels
Check whether yours is affected, then follow the instructions below.
What’s wrong
Security systems programmed with a wireless silent panic feature can fail to operate properly the first time the panic button is pressed on the remote transmitter. If the panic button is pressed only once, this can unexpectedly leave residents without a triggered alarm during an emergency.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Honeywell International is contacting dealers directly and is providing free replacement software to consumers.
Who to contact: For additional information, contact Honeywell at (800) 645-7492 between 8 a.m. and 9 p.m. ET Monday through Friday, or visit the firm's Web site at www.security.honeywell.com
The product
This recall involves the following models of the "Vista Residential" series control panels: Vista-21iP, Vista-21iPSIA, FA168C-GP, 320P1, and GAV20P. Only panels with certain date codes are subject to the recall. The control panel is the main portion of the security system (not the keypad) typically located in an inconspicuous place in the home such as the basement, garage or closet.
Details
- Units affected
- About 7,000
- Recall date
- April 7, 2009
- Brand
- Ademco de Juarez s.r.l., of Mexico
- Made or distributed by
- Honeywell International Inc., of Melville, N.Y.
- Injuries reported
- None reported
Security and alarm dealers nationwide from October 2007 through January 2009 for about $100.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Honeywell International Recalls Vista Security System Control Panels Due to Failure of Panic Feature”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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