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Home › Everything else › Hewlett-Packard Co. Fax Machines
Product recall · CPSCJune 27, 2008Serious
Hewlett-Packard Co. Fax Machines
Check whether yours is affected, then follow the instructions below.
What’s wrong
An internal electrical component failure can cause overheating of the product posing a risk of burn or fire.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately disconnect the recalled fax machine from the electrical power source and contact HP to receive a rebate.
Who to contact: For additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit HP's Web site at www.hp.com
The product
This recall involves the HP Fax 1010 and HP Fax 1010xi models manufactured from November 2002 through September 2004. The HP logo and the model name and number are printed on the front of the fax machine.
Details
- Units affected
- About 367,000 units (an additional 84,000 units sold outside of the U.S.)
- Recall date
- June 27, 2008
- Brand
- Hewlett-Packard Co., of Palo Alto, Calif.
- Injuries reported
- None reported
- What has been reported
- Hewlett-Packard has received three reports of overheating including two in the U.S. resulting in minor property damage. No injuries have been reported.
Electronic, computer and camera stores nationwide, as well as Web retailers from November 2002 through December 2004 for between $130 and $150.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Hewlett-Packard Co. Recalls Fax Machines Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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