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Product recall · CPSCDecember 27, 2017Serious
HealthPostures IntimateRider Chair and RiderMate Bench
The notice says to stop using it — see below for what to do.
What’s wrong
The stitching on the cloth cover can loosen, posing fall and injury hazards.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled chair and bench and contact HealthPostures for a free replacement cover and instructions on installing the replacement cover. Health Postures is contacting consumers directly.
Who to contact: HealthPostures at 800-277-1841 from 9 a.m. to 4:30 p.m. CT Monday through Friday, online at www.intimaterider.com and click on Recalls for more information, or email customerService@HealthPostures.com.
The product
This recall involves the IntimateRider chair and the RiderMate bench which are designed for the specialty mobility market, including persons with disabilities. The chair and bench have a steel frame and come with a black cloth covering that fits over them. They fold for storage. The chair part number is (P/N7100), and the bench part number is (P/N 7150). The numbers can be found on the white label located on the frame.
Details
- Units affected
- About 100
- Recall date
- December 27, 2017
- Brand
- HealthPostures LLC, Prior Lake, Minn.
- Injuries reported
- Yes
- What has been reported
- The firm has received one report of failed stitching causing a person to fall, resulting in an ankle injury.
The Veterans Administration in Richmond, Virginia, Milwaukee, Wisconsin and St. Louis, Missouri and online at Indemedical.com, Vidacura.com, Access to Recreation.com, Sportaid.com, The Access Store.com, Austin Wheelchair Co.com and intimaterider.com from September 2017 through November 2017 for about $365 for the chair and $159 for the bench.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “HealthPostures Recalls IntimateRider Chair and RiderMate Bench Due to Fall Hazard (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else