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Home › Furniture & furnishings › Havertys Concord Dual Power Recliner Chairs
Product recall · CPSCJune 22, 2023Serious
Havertys Concord Dual Power Recliner Chairs
The notice says to stop using it — see below for what to do.
What’s wrong
When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back to detach, posing a fall hazard to consumers.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technician to install a replacement part in the metal power assembly mechanism. Havertys is contacting known purchasers directly.
Who to contact: Havertys toll-free at 888-428-3789 from 8 a.m. to 7 p.m. ET Monday through Saturday, or online at www.Havertys.com and click on "Safety & Recall" at the bottom of the page or https://www.havertys.com/safety-and-care for more information.
The product
This recall involves Havertys Concord Dual Power Recliner chairs with SKU 0-3500-1827 that is printed on a label affixed to the chair. The chairs are upholstered with leather in a variety of colors including blue and brown. The chairs measure 33 inches wide by 41.5 inches deep by 39.5 inches high. Havertys' label is located under the seat cushion.
Details
- Units affected
- About 930
- Recall date
- June 22, 2023
- Brand
- Artistic Leathers S de RL de CV, of Mexico (Chairs), Ultra-Mek Inc., of Denton, North Carolina (metal power mechanism assembly), Artistic Leathers Inc., of Bonita, California
- Made or distributed by
- Havertys Furniture Company, of Atlanta, Georgia
- Injuries reported
- Yes
- What has been reported
- The firm has received nine reports of the chair back detaching including two consumers who reported injuries involving the back, neck and hip.
0-3500-1827
Havertys stores nationwide and online by Havertys from September 2020 through January 2023 for between $3,000 and $3,800.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Havertys Recalls Concord Dual Power Recliner Chairs Due to Fall Hazard (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Furniture & furnishings