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Home › Cars & vehicles › Haibike Electric Bicycles
Product recall · CPSCMarch 23, 2017Serious
Haibike Electric Bicycles
The notice says to stop using it — see below for what to do.
What’s wrong
The fork on the front wheel of the bicycles can rupture or break while in use, posing a fall hazard to the rider.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled bicycles and contact Accell North America for a free repair.
Who to contact: Accell North America at 800-222-5527 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.haibike.com and click on "Current recalls" on the right side of the page for more information.
The product
This recall involves Haibike XDURO Urban, Race and Superrace models of electric bicycles. The recalled bicycles have an aluminum frame, hydraulic disc brakes, and a lithium battery. The recalled bicycles have a letter/number combination ('HAERA' followed by at least three numbers and characters) printed on the front of the frame. Remove the battery to locate the letter/number combination on the frame. The following models are included in the recall. Model Model Year Color Letter/Number Haibike XDURO Urban 2014, 2015 Gray 'HAERA' followed by three numbers and characters Haibike XDURO Urban RC 2016 Gray Haibike XDURO Race 2014, 2015 Black Haibike XDURO Superrace 2014, 2015 Black Haibike XDURO Race S RX 2016 Gray Haibike XDURO Urban S RX 2016 White
Details
- Units affected
- About 250 (in addition, 17 were sold in Canada)
- Recall date
- March 23, 2017
- Brand
- Haibike, of Denver, Colo., owned by Accell North America
- Injuries reported
- None reported
Independent bicycle dealers nationwide from January 2014 through February 2017 for about $4,000.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Haibike Recalls Electric Bicycles Due to Fall Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Cars & vehicles