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Home › Strollers & carriers › Guava Family Roam Strollers
Product recall · CPSCNovember 7, 2024Worth checking
Guava Family Roam Strollers
The notice says to stop using it — see below for what to do.
What’s wrong
The stroller's brakes can fail to engage or unexpectedly disengage, posing fall and injury hazards to children.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled strollers and contact Guava Family for instructions on how to register for a free repair kit and new installation instructions.
Who to contact: Guava Family Inc toll-free at 833-408-0493 from 7:30 a.m. to 5 p.m. CT Monday through Friday, email at rs@realtimeresults.net, or online at https://www.guavafamily.com and click on "Product Recall" for more information or go directly to https://www.guavafamily.com/pages/stroller-recall.
The product
This recall involves Guava Roam First Generation three-wheel foldable strollers manufactured between July 2020 and December 2021. The strollers are "first generation" if they have a manufacture date between July 2020 and December 2021. They have a black frame with the "Guava" logo in gray on the frame. The seat, canopy and storage compartment are black. The strollers measure about 39 inches long by 25 inches wide by 43 inches high, and weigh about 28.5 pounds. The black label on the cross bar below the seat has "Guava Family Inc." and includes the model name Roam, model number, and date of manufacture. Only First Generation strollers with a manufacture date between July 2020 and December 2021 are included in the recall.
Details
- Units affected
- About 8,500
- Recall date
- November 7, 2024
- Brand
- Guava Family Inc., of Solana Beach, California
- Injuries reported
- None reported
- What has been reported
- The firm has received 67 reports of the brake lock disengaging. The firm has also received 152 reports of the brake pedal not engaging when pushed down. No injuries have been reported.
Online at www.guavafamily.com and www.babylist.com from August 2020 through October 2023 for between $500 and $550.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Guava Family Recalls Roam Strollers Due to Fall and Injury Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Strollers & carriers